1. How long does shipping take?
Shipping times may vary depending on your location and the product you ordered. Generally, it takes between 7-20 business days for your order to arrive. Please note that due to the current global situation, there may be some delays in shipping. Rest assured, we are doing our best to get your order to you as soon as possible.
2. Can I track my order?
Yes, you can track your order. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.
3. What if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact us immediately. We will evaluate the issue and make it right. Please inspect your order upon reception and notify us within 48 hours of any damages or defects.
4. What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it. Please ensure that the item is in the same condition as you received it, unworn or unused, with tags, and in its original packaging. To initiate a return, please contact us at miloscorner.com@gmail.com.
5. Can I cancel or change my order?
Once an order has been placed, it cannot be canceled or changed. We strive to process and ship orders as quickly as possible, so please double-check your order before completing the purchase.
6. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please note that international shipping may take longer and additional customs fees or import duties may apply. The customer is responsible for any customs fees or import duties imposed by their country.
7. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.
8. How can I contact customer support?
If you have any questions or need assistance, you can reach out to our customer support team at miloscorner.com@gmail.com. We strive to respond to all inquiries within 24 hours.
9. Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact us at miloscorner.com@gmail.com for more information.
10. Are your products safe for pets?
Yes, our products are designed with the safety and well-being of pets in mind. We use safe and durable materials to ensure the longevity of our products. However, it is important to supervise your pets while using any product and remove any damaged or worn-out items to prevent injury.